Md Awsaf Alam

• Rebuilt the supplier-conversation agent around explicit goals, conversation history, and human escalation, supported by end-to-end tracing and regression testing.
• Integrated supplier intelligence into the existing sourcing interface, linking answers to supplier records and sharing a testable workflow with operations the same afternoon.
• Audited production escalations across 55 sourcing requests, identifying missing briefs and category mismatches as upstream blockers and proposing intake validation and request-level triage.
• Worked with operations and product teams to clarify image-search intent, pending-versus-failed states, and filtering trade-offs during a new sourcing-flow rollout.

• Delivered a social media insights platform for TikTok and Instagram, combining AI agents with continuous data pipelines.
• Cut customer wait times for sourcing results by 90% through intelligent search and proactive data scraping.
• Automated 70% of back-office sourcing processes and raised sourcing recommendation accuracy to 80%.
• Scaled infrastructure with serverless functions to support a 30% month-over-month increase in transaction volume.
• Reduced platform downtime by 25% after introducing monitoring.

• Designed the backend for Sourcy.ai as modular microservices, with CI/CD pipelines and automated tests.
• Built generative AI data-validation pipelines and a web-scraping API for data ingestion and enrichment, reducing manual work.
• Cut database query response time by 40% through normalization, indexing and caching.

• Moved the frontend from a legacy React application to Next.js, improving SEO and web performance.

• Designed the backend architecture for Sohopathi’s web and mobile applications, ensuring scalability and reliability.
• Defined API specifications and led backend development, facilitating seamless integration across platforms.

• Built and maintained web applications in a full-stack JavaScript role.

• Worked on backend services, dashboards and core chatbot architecture.

Specialization: Advanced Dependable and Fault-Tolerant Computer Systems, Network Security, Distributed Computing Systems, Software Quality Assurance